Pretty terrible news for Wildstar fans on the bad news dumping ground day of Friday, with massive layoffs and the cancellation of the Chinese release. Everyone who has ever lost a job knows how much it sucks, and I hope everyone can bounce back quickly from it.
The worst news was probably the unconfirmed part. Although management gave the usual PR talk about being “committed to the game”, the scuttlebutt is that the game’s fate is sealed and sunset will happen in a couple months.
If we assume that’s true…
If You’re Killing It, Do It Now, FFS!
There is absolutely no reason to string people along if things are already decided. Don’t give your fans the PR crap. Don’t give your employees the PR crap. Just be honest about it.
I mean, what does anyone gain by deception at this point except a few dollars? The layoffs are so drastic, and include so many key, senior, public facing people, that major damage has been done to Wildstar’s ability to recruit and hold players. The die hards will stick around no matter what, but someone looking for a new MMO to try is not all that likely to try the one that looks like it’s about to get shut down. At best, Carbine and NCSoft are going to pull in a few bucks from people sticking it out and hoping things work out, or those who won’t leave until the lights go out (and even Pathfinder Online has a few of those, who are literally keeping the lights on).
It sucks the most for people who are still there though, because of the uncertainty. Should they look for new jobs? If they don’t, will they be gone in 3 months anyway? If they bail out now, are they abandoning the people still there? There’s no way to win in this situation, for staff. If the end date is put out into the open, they know for sure and can start the process of moving on.
As for fans? Well, they need time to mourn. Literally. If you look at the reactions, that’s how the fans feel.
I totally feel that #wildstar is my baby that got into some terrible accident and I'm waiting in front of hospital door waiting for news
— Viktor Gray (@VikGray) March 13, 2016
There’s the people in denial, the people who are angry , the people who want to see the game sold/spun off, and so on. The uncertainty is bad for them too.
NCSoft <Slayer of MMOs>
There’s also the issue of NCSoft’s reputation, which is already not great because of how many games they’ve killed off. Now, except for City of Heroes, I tend to find that reputation unfair. In this case, especially, people are blaming NCSoft for a rumored shutdown as if they’re killing their baby without giving it a chance. They’re upset, and I get that, so I’m not trying to pick on them.
Rationally? NCSoft funded Wildstar in the first place. NCSoft kept paying the bills when the launch didn’t go well and revenue sank, severely. They kept paying during the F2P transition, which led to a bump (though apparently not a large enough one).
Here’s the thing. Wildstar came out in 2014. AFAIK, it’s never turned a profit. Sales were down to numbers that make it 1% of NCSoft’s business. If the F2P transition also failed to turn things around, exactly what is NCSoft at fault for, here?
NCSoft is a publicly traded corporation. It’s a business. It exists to make a profit. Indeed, profit (positive cash flow, to be more specific) is a requirement if you want to do things like pay employees on a continuing basis. At some point, it doesn’t make sense for NCSoft to keep funding a game that can’t make money, as that’s just taking money away from other games that can, or potentially could, if they fund a new development.
Is that cold? Yep. It’s business. If the market shows it doesn’t want something, someone has to justify to shareholders why it makes sense to keep dumping money into it.
All that said… stringing people along on the future is also bad for NCSoft’s reputation. If they intend to keep supporting it, they need to come out with a credible plan for how they intend to do that. Anything else won’t work, and just furthers the impression that they’re trying to pull some more money out of people by stringing them along on the future before dropping the axe.
They already have the somewhat unfair reputation as a remorseless MMO killing machine, but they really don’t need to add to it by this kind of shady practice.
In the end, money matters. Profit matters. A lot of upset fans have been preaching things like this:
And the same guy who, on a lifestream, said that the reason you make games is to make money. Apparently forgot that actual developers, unlike corporate henchmen, often also make games cause they are passionate about games and play games.
The worst is, his position is secure. He gets to keep his job. Passionate developers get fired. Olivar is right. This industry is sick. Then again people play right into their hands by supporting exploitative ftp models and dismissing sub models, the later which actually focusses on selling a game, instead of a manipulative cash shop.
Once again, not picking on anyone, as people are hurting. That said… no. To paraphrase Quark: “Passion and an empty sack is worth the sack.” (Also, The Oatmeal on Exposure.)
Data center owners and network uplink providers don’t take passion as currency. Landlords don’t take it either. Grocery stores don’t take it. It takes money to keep things going. That’s how business works. If Wildstar can’t make money, how does it stick around? “Passionate developers” get laid off because there’s no money to pay them, and expecting them to work for free because passion is exploitative and ridiculous.
Spinning it off to another studio (as some have suggested) doesn’t solve the problem. Who pays the bills for development and maintenance, if NCSoft isn’t doing it? What the game would actually need is a new publisher, and given the western MMO market landscape, who is going to do that for a game that didn’t find a big enough audience in a year and a half? How many MMOs have come back from this type of thing, aside from FFXIV? Any? I can’t see very many publishers being interested in picking up the bills, and who can blame them?
If you love Wildstar? You have my sympathies. Play it like there’s no tomorrow, because there probably won’t be. Also, here’s art I had made back when I was playing, because Engineer robots are adorable.